All systems operational
This is vGRID's status page, here you'll find the current status and incident history of vGRID.
vGRID Partner Portal Operational
90 days ago % Uptime Today
vGRID Customer Portal Operational
90 days ago % Uptime Today
vGRID Cloud Platforms Operational
Hosted Infrastructure as a Service
Auckland Operational
90 days ago % Uptime Today
Hamilton Operational
90 days ago % Uptime Today
vGRID Voice Services Operational
90 days ago % Uptime Today
vGRID Data Protection Services Operational
vGRID DPS Platform - Auckland Operational
vGRID DPS Console Portal - Auckland Operational
vGRID Microsoft 365 Backup Platform Operational
vGRID Microsoft 365 Self Restore Portal Operational
vGRID DPS Platform - Hamilton Operational
vGRID DPS Console Portal - Hamilton Operational
vGRID Object Storage Operational
vGRID SecureStore - Auckland Operational
vGRID SecureStore - Hamilton Operational
vGRID FTP Containers Operational
vGRID FTP Containers - Hamilton Operational
UFB Operational
vGRID Internet - Waikato Innovation Park Operational
UFB Network - Waikato Operational
UFB Network - Rest of New Zealand Operational
vGRID - Dropbox Business Operational
Microsoft Cloud Services Operational

Scheduled maintenances


Scheduled maintenance Non-impact Maintenance: Storage Upgrade from 2026-03-22 09:00 NZDT to 2026-03-22 11:00 NZDT
[Scheduled]

We will be performing an online upgrade on HPE Alletra 9060 SAN Storage Array located in our Auckland Data Centre. This upgrade is to maintain operational support and efficiencies.
This is an automated process involving the new code to be staged on each controller node, rebooting them one at a time and checking that it is operational after reboot.

A detailed check of all components of the Storage array and systems that are connected to it will be actioned upon completion of the upgrade.
...

Scheduled maintenance vGRID Platform Upgrade - Auckland from 2026-03-22 12:00 NZDT to 2026-03-22 14:00 NZDT
[Scheduled]

We will be upgrading the firmware of the following components within the vGRID Compute Infrastructure located in the Auckland Data Centre.

  • Synergy Virtual Connect modules
  • Synergy Frame Link modules
    These updates are critical to maintaining a supported and reliable platform.

This upgrade should be non-impacting. It is an orchestrated upgrade, applying the update to the first module, rebooting it, running checks to confirm functionality, then failing over and repeating the process on...

Scheduled maintenance Windows Server Patching - Hamilton from 2026-03-25 09:30 NZDT to 2026-03-25 14:30 NZDT
[Scheduled]

We are patching our Windows Servers that provide the following services:

  • Cloud Connect (Hamilton)
  • DPS Console (Hamilton)
  • vGRID FTP

This scheduled maintenance is part of our ongoing commitment to provide up-to-date technology and security.

During the maintenance, the specified platforms will be taken offline. Upon successful completion of the patching, the platforms will be brought back online and jobs will automatically resume.

Please contact our service desk by emailing ‘...

Scheduled maintenance Windows Server Patching - Auckland from 2026-03-26 09:30 NZDT to 2026-03-26 14:30 NZDT
[Scheduled]

We are patching our Windows Servers that provide the following services:

  • Cloud Connect (Auckland)
  • M365 Backup & Restore
  • DPS Console (Auckland & Hamilton)

This scheduled maintenance is part of our ongoing commitment to provide up-to-date technology and security.

During the maintenance, the specified platforms will be taken offline. Upon successful completion of the patching, the platforms will be brought back online and jobs will automatically resume.

Please contact our...

Incident & maintenance history
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