Welcome to the status page for all vGRID services, you can subscribe to individual services that matter to you - with alerts on mobile (text) and/or email.
Customer Portal
Operational
90 days ago
100.0
% uptime
Today
Partner Portal
Operational
90 days ago
100.0
% uptime
Today
vGRID Cloud Platform - Auckland
Operational
90 days ago
100.0
% uptime
Today
vGRID Cloud Platform - Hamilton
Operational
90 days ago
100.0
% uptime
Today
vGRID Voice Services
Operational
90 days ago
100.0
% uptime
Today
vGRID - Dropbox Business
Operational
vGRID Cloud Connect
Operational
vGRID Cloud Connect - Auckland
Operational
vGRID Cloud Connect - Hamilton
Operational
vGRID Cloud Backup Portal - Auckland
Operational
vGRID Cloud Backup Portal - Hamilton
Operational
vGRID Protect
Operational
vGRID Protect - Auckland
Operational
vGRID Protect - Hamilton
Operational
vGRID FTP Containers
Operational
vGRID FTP Containers - Auckland
Operational
vGRID FTP Containers - Hamilton
Operational
UFB/NGA Network Services
Operational
UFB Network - Auckland
Operational
UFB Network - Waikato
Operational
UFB Network - Tauranga/BOP
Operational
UFB Network - Rest of New Zealand
Operational
Microsoft Cloud Services
Operational
ModuSense Cloud
Operational
ModuSense Dashboard
Operational
ModuSense Data Ingest Engine
Operational
ModuSense API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Fix has been implemented and no voice issues reported since.
May 16, 15:32 NZST
Investigating -
We have been informed that Spark is currently experiencing network issues resulting to one-way audio from/to Spark. Investigation is underway to restore this service as soon as possible. Updates will be provided once available.
May 13, 17:00 NZST
Resolved -
This has now been resolved and we have confirmed full functionality of the cloud platform.
May 9, 14:39 NZST
Identified -
We have identified the issue as Non-impacting and we are working to resolve it as soon as possible. Updates will be provided when work has been completed.
May 9, 11:57 NZST
Investigating -
We are currently experiencing an issue within our Hamilton Cloud Platform - Network and Storage. We are working to identify and resolve this issue as soon as we can. Updates will be provided accordingly.
May 9, 10:13 NZST
Completed -
We have completed moving the remaining vGRID Hamilton ESXi Host Serers over to the new enclosure.
May 6, 14:24 NZST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 09:00 NZST
Scheduled -
We are continuing to migrate the vGRID ESXi Host Servers in Hamilton over to a new enclosure. This work should have no impact on the management or running of customer virtual servers. Each host will be put into maintenance mode (causing the VM's to be migrated off it), then shutdown and moved. The host will then be checked to confirm operational readiness before allowing customer VM's to be migrated back onto it. This process will then be repeated until all hosts have been moved.
Please contact the service desk by emailing support@vgrid.nz if you have any questions or concerns about the work to be performed.
May 4, 13:15 NZST
Completed -
We have completed moving the first half of the Hamilton ESXi Host servers to the new enclosure.
May 5, 14:41 NZST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 09:00 NZST
Scheduled -
We are migrating the vGRID ESXi Host Servers in Hamilton over to a new enclosure. This work should have no impact on the management or running of customer virtual servers. Each host will be put into maintenance mode (causing the VM's to be migrated off it), then shutdown and moved. The host will then be checked to confirm operational readiness before allowing customer VM's to be migrated back onto it. This process will then be repeated until all hosts have been moved.
Please contact the service desk by emailing support@vgrid.nz if you have any questions or concerns about the work to be performed.
May 4, 13:13 NZST