vGRID Cloud Services
All Systems Operational

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Welcome to the status page for all vGRID services, you can subscribe to individual services that matter to you - with alerts on mobile (text) and/or email.

Customer Portal Operational
Partner Portal Operational
vGRID Cloud Platform - Auckland Operational
vGRID Cloud Platform - Hamilton Operational
vGRID Exchange Mail Operational
vGRID Voice Services Operational
vGRID Cloud Connect Operational
vGRID Cloud Connect - Auckland Operational
vGRID Cloud Connect - Hamilton Operational
vGRID Protect Operational
vGRID Protect - Auckland Operational
vGRID Protect - Hamilton Operational
vGRID HomeDrive Operational
vGRID FTP Containers Operational
UFB/NGA Network Services Operational
UFB Network - Auckland Operational
UFB Network - Waikato Operational
UFB Network - Tauranga/BOP Operational
UFB Network - Rest of New Zealand Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 26, 2019

No incidents reported today.

Jun 25, 2019

No incidents reported.

Jun 24, 2019

No incidents reported.

Jun 23, 2019

No incidents reported.

Jun 22, 2019

No incidents reported.

Jun 21, 2019

No incidents reported.

Jun 20, 2019
Completed - The scheduled maintenance has been completed.
Jun 20, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 00:00 NZST
Scheduled - Our upstream provider is performing network maintenance that will affect the delivery of voice services to our primary SBC. There will be a break in service of up to 15 minutes within this maintenance window for those phone systems that do not support dual registrations.
Our secondary SBC will be unaffected by this maintenance.
Jun 14, 13:46 NZST
Jun 19, 2019

No incidents reported.

Jun 18, 2019

No incidents reported.

Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019
Completed - The scheduled maintenance has been completed.
Jun 13, 05:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 01:00 NZST
Scheduled - An upstream provider is upgrading the software on one of their core network devices. There will be a break in service of up to 15 minutes for customers in the Bay of Plenty area within this maintenance window.
If you require clarification, please contact the service desk.
Jun 10, 12:11 NZST
Jun 12, 2019
Completed - The scheduled maintenance has been completed.
Jun 12, 05:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 01:00 NZST
Scheduled - An upstream provider is upgrading the software on one of their core network devices. There will be a break in service of up to 15 minutes for customers in the Bay of Plenty area within this maintenance window.
If you require clarification, please contact the service desk.
Jun 10, 12:09 NZST