Scheduled - We will be upgrading the VMware vCenter Virtual Appliance which manages the Hamilton vGRID Cloud Platform.

This upgrade is non-impacting. However during the maintenance window, the VMware Cloud Director portal will not be available and the vGRID Customer Portal will not be able to interact with Virtual Servers.
While this will stop the ability to manage Virtual Servers, the servers will continue to operate normally throughout.

If you need to perform any tasks with vGRID servers during this maintenance window please contact our service desk who will be happy to help.
Dec 6, 14:05 NZDT

Scheduled - We will be upgrading the VMware vCenter Virtual Appliance which manages the Auckland vGRID Cloud Platform.

This upgrade is non-impacting. However during the maintenance window, the VMware Cloud Director portal will not be available and the vGRID Customer Portal will not be able to interact with Virtual Servers.
While this will stop the ability to manage Virtual Servers, the servers will continue to operate normally throughout.

If you need to perform any tasks with vGRID servers during this maintenance window please contact our service desk who will be happy to help.
Dec 6, 14:05 NZDT

Scheduled - We will be upgrading the Virtual Distributed Switch (vDS) on the Hamilton VMware vCenter appliance. This is in preparation for an upcoming upgrade of vSphere to version 7.0.

This upgrade should be non-impacting. However during the maintenance window, the VMware Cloud Director portal will not be available and the vGRID Customer Portal will not be able to interact with Virtual Servers.
While this will stop the ability to manage Virtual Servers, the servers will continue to operate normally throughout.

If you need to perform any tasks with vGRID servers during this maintenance window please contact our service desk who will be happy to help.
Dec 3, 11:53 NZDT

Scheduled - We will be upgrading the Virtual Distributed Switch (vDS) on the Auckland VMware vCenter appliance. This is in preparation for an upcoming upgrade of vSphere to version 7.0.

This upgrade should be non-impacting. However during the maintenance window, the VMware Cloud Director portal will not be available and the vGRID Customer Portal will not be able to interact with Virtual Servers.
While this will stop the ability to manage Virtual Servers, the servers will continue to operate normally throughout.

If you need to perform any tasks with vGRID servers during this maintenance window please contact our service desk who will be happy to help.
Dec 3, 11:52 NZDT

Scheduled - We are deploying new updates to the vGRID Host Servers in Hamilton. This work should have no impact on the management or running of customer virtual servers.
Each host will be put into maintenance mode and patched. Once the patches have been deployed and the host has rebooted, it will be checked to confirm operational readiness before allowing customer VM's to be migrated back onto it. This process will then be repeated until all hosts have been brought up to the required patch level.

Please contact the service desk by emailing support@vgrid.nz if you have any questions or concerns about the work to be performed.
Dec 3, 09:03 NZDT

Scheduled - We are deploying new updates to the vGRID Host Servers in Hamilton. This work should have no impact on the management or running of customer virtual servers.
Each host will be put into maintenance mode and patched. Once the patches have been deployed and the host has rebooted, it will be checked to confirm operational readiness before allowing customer VM's to be migrated back onto it. This process will then be repeated until all hosts have been brought up to the required patch level.

Please contact the service desk by emailing support@vgrid.nz if you have any questions or concerns about the work to be performed.
Dec 1, 14:40 NZDT

Scheduled - Our upstream provider has advised that there will be a network maintenance which will be carried out by third-party supplier on 2nd of December 2021, from 12 midnight to 6am. This work may potentially cause interruption to the internet service for up to 30 minutes within the work window.
Nov 25, 10:43 NZDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 1, 08:40 NZDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 26, 17:16 NZDT

Scheduled - We will be applying firmware updates to the Hamilton HPE Synergy equipment which is part of the vGRID platform. These updates includes feature and stability improvements that are critical to maintaining a supported and reliable platform.
This is an orchestrated update and we do not expect any impact to workloads as the updates are applied to resilient systems in a staged manner. This notification is sent to advise you that during the updates the system will be operating for short periods of time with a reduced resilience capability. While we do not expect any issues during the update process the risk of service disruption is higher than normal. We will be closely monitoring the platform and will provide additional updates as we progress through the update process if necessary.
Please contact our service desk at support@vgrid.nz if you have any questions or concerns related to this routine activity.
Nov 25, 11:45 NZDT

Scheduled - We are deploying the latest software version to the Hamilton vGRID Cloud Connect platform. During the maintenance window the platform will be taken offline, and accounts disabled. We expect the update and system checks to take up to 90 minutes. Once completed, the services will be brought back online, and your backup copy jobs will resume automatically.
Nov 24, 10:53 NZDT