vGRID Cloud Services
All Systems Operational

About This Site

Welcome to the status page for all vGRID services, you can subscribe to individual services that matter to you - with alerts on mobile (text) and/or email.

Customer Portal Operational
Partner Portal Operational
vGRID Cloud Platform - Auckland Operational
vGRID Cloud Platform - Hamilton Operational
vGRID Voice Services Operational
vGRID - Dropbox Business Operational
vGRID Cloud Connect Operational
vGRID Cloud Connect - Auckland Operational
vGRID Cloud Connect - Hamilton Operational
vGRID Protect Operational
vGRID Protect - Auckland Operational
vGRID Protect - Hamilton Operational
vGRID FTP Containers Operational
vGRID FTP Containers - Auckland Operational
vGRID FTP Containers - Hamilton Operational
UFB/NGA Network Services Operational
UFB Network - Auckland Operational
UFB Network - Waikato Operational
UFB Network - Tauranga/BOP Operational
UFB Network - Rest of New Zealand Operational
Microsoft Cloud Services Operational
ModuSense Cloud Operational
ModuSense Dashboard Operational
ModuSense Data Ingest Engine Operational
ModuSense API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 12, 2021

No incidents reported today.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021
Completed - The scheduled maintenance has been completed.
Apr 7, 12:16 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 12:00 NZST
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 6, 10:38 NZST
Completed - We have successfully patched the Hamilton vGRID Cloud Connect platform. The platform is now back online and jobs are running.
Apr 7, 12:11 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 11:30 NZST
Scheduled - We are deploying the latest cumulative patch for Veeam v11 to the Hamilton vGRID Cloud Connect platform.
During the maintenance window the platform will be taken offline and accounts disabled. We expect the update and system checks to take up to an hour.
Once completed, the services will be brought back online and your backup copy jobs will resume automatically.
Apr 6, 10:09 NZST
Completed - We have successfully patched the Auckland vGRID Cloud Connect platform. The platform is now back online and jobs are running.
Apr 7, 10:06 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 09:30 NZST
Scheduled - We are deploying the latest cumulative patch for Veeam v11 to the Auckland vGRID Cloud Connect platform.
During the maintenance window the platform will be taken offline and accounts disabled. We expect the update and system checks to take up to an hour.
Once completed, the services will be brought back online and your backup copy jobs will resume automatically.
Apr 6, 10:08 NZST
Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021

No incidents reported.

Mar 30, 2021

No incidents reported.

Mar 29, 2021

No incidents reported.