All systems operational
This is vGRID's status page, here you'll find the current status and incident history of vGRID.
vGRID Partner Portal Operational
90 days ago % Uptime Today
vGRID Customer Portal Operational
90 days ago % Uptime Today
vGRID Cloud Platforms Operational
Hosted Infrastructure as a Service
Auckland Operational
90 days ago % Uptime Today
Hamilton Operational
90 days ago % Uptime Today
vGRID Voice Services Operational
90 days ago % Uptime Today
vGRID Data Protection Services Operational
vGRID DPS Platform - Auckland Operational
vGRID DPS Console Portal - Auckland Operational
vGRID DPS Platform - Hamilton Operational
vGRID DPS Console Portal - Hamilton Operational
vGRID Object Storage Operational
vGRID SecureStore - Auckland Operational
vGRID SecureStore - Hamilton Operational
vGRID FTP Containers Operational
vGRID FTP Containers - Hamilton Operational
UFB Operational
vGRID Internet - Waikato Innovation Park Operational
UFB Network - Waikato Operational
UFB Network - Rest of New Zealand Operational
vGRID - Dropbox Business Operational
Microsoft Cloud Services Operational

Scheduled maintenances


Scheduled maintenance vGRID Firewall Hamilton Upgrade from 2026-02-21 21:00 NZDT to 2026-02-21 22:00 NZDT
[Scheduled]

We will be upgrading the firmware of the firewall cluster at our Hamilton Data Centre. These updates are critical to maintaining a supported and reliable platform.

During the maintenance window, there could be brief internet outage while the active node fails over.

Please contact our service desk by emailing ‘support@vgrid.nz’ or phoning 0800 425 383 should you have any questions or concerns related to this activity.

Scheduled maintenance Windows Server Patching from 2026-02-24 09:00 NZDT to 2026-02-24 14:30 NZDT
[Scheduled]

We are patching our Windows Servers that provide the following services:

  • Cloud Connect (Auckland and Hamilton)
  • M365 Backup & Restore
  • DPS Console (Auckland and Hamilton)
  • vGRID FTP

This scheduled maintenance is part of our ongoing commitment to provide up-to-date technology and security.

During the maintenance, the specified platforms will be taken offline. Upon successful completion of the patching, the platforms will be brought back online and jobs will automatically resume....

Scheduled maintenance vGRID DPS M365 Backup Platform Auckland Upgrade from 2026-02-24 10:00 NZDT to 2026-02-24 12:00 NZDT
[Scheduled]

We will be applying the latest updates to vGRID DPS M365 Backup Platform located in the Auckland Data Centre.
The update(s) include security, feature and stability improvements that are critical to maintaining a supported and reliable platform.

During the maintenance window, the services will be taken offline and will be unavailable. Upon the completion, the services will be brought back online.

Please contact our service desk by emailing support@vgrid.nz or phoning 0800 425 383 should...

Scheduled maintenance vGRID DPS Cloud Connect Platform and Console Hamilton Upgrade from 2026-02-25 10:00 NZDT to 2026-02-25 14:00 NZDT
[Scheduled]

We will be applying the latest updates to vGRID DPS Cloud Connect Platform and Console portal located in the Hamilton Data Centre.
The update(s) include security, feature and stability improvements that are critical to maintaining a supported and reliable platform.

During the maintenance window, the services will be taken offline and will be unavailable. Upon the completion, the services will be brought back online.

Please contact our service desk by emailing support@vgrid.nz or phoning...

Incident & maintenance history
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