Welcome to the status page for all vGRID services, you can subscribe to individual services that matter to you - with alerts on mobile (text) and/or email.
Customer Portal
Operational
90 days ago
100.0
% uptime
Today
Partner Portal
Operational
90 days ago
100.0
% uptime
Today
vGRID Cloud Platform - Auckland
Operational
90 days ago
100.0
% uptime
Today
vGRID Cloud Platform - Hamilton
Operational
90 days ago
99.98
% uptime
Today
vGRID Voice Services
Operational
90 days ago
100.0
% uptime
Today
vGRID - Dropbox Business
Operational
vGRID Cloud Connect
Operational
vGRID Cloud Connect - Auckland
Operational
vGRID Cloud Connect - Hamilton
Operational
vGRID Cloud Backup Portal - Auckland
Operational
vGRID Cloud Backup Portal - Hamilton
Operational
vGRID Protect
Operational
vGRID Protect - Auckland
Operational
vGRID Protect - Hamilton
Operational
vGRID FTP Containers
Operational
vGRID FTP Containers - Auckland
Operational
vGRID FTP Containers - Hamilton
Operational
UFB/NGA Network Services
Operational
UFB Network - Auckland
Operational
UFB Network - Waikato
Operational
UFB Network - Tauranga/BOP
Operational
UFB Network - Rest of New Zealand
Operational
Microsoft Cloud Services
Operational
ModuSense Cloud
Operational
ModuSense Dashboard
Operational
ModuSense Data Ingest Engine
Operational
ModuSense API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
An upstream provider has advised the following scheduled network maintenance has been planned. vGRID Internet services delivered from our Auckland datacenter may incur up to three outages of 20 mins during this maintenance window. This could impact the internet services for both our Cloud Platform (IaaS) and vGRID internet customers in the Auckland region.
Posted on
Jan 28, 10:31 NZDT
Completed -
The scheduled maintenance has been completed.
Jan 25, 10:53 NZDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 10:00 NZDT
Scheduled -
We are deploying the latest cumulative patch to the Hamilton vGRID Cloud Connect platform. During the maintenance window the platform will be taken offline and accounts disabled. We expect the update and system checks to take up to an hour. Once completed, the services will be brought back online and your backup copy jobs will resume automatically.
Jan 20, 09:52 NZDT
Completed -
The scheduled maintenance has been completed.
Jan 25, 09:53 NZDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 09:00 NZDT
Scheduled -
We are deploying the latest cumulative patch to the Auckland vGRID Cloud Connect platform. During the maintenance window the platform will be taken offline and accounts disabled. We expect the update and system checks to take up to an hour. Once completed, the services will be brought back online and your backup copy jobs will resume automatically.
Jan 20, 09:50 NZDT
Completed -
The new vGRID certificate for this year has now been deployed onto our various platforms and we have completed our testing.
Jan 19, 15:36 NZDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 09:30 NZDT
Scheduled -
We will be updating the SSL certificates used by several 'vGRID Services' in both Auckland and Hamilton regions. While this is a non-disruptive change for most systems, it does mean that the certificate thumbprint for our FTP services will change. Should you have an automated system that relies on this thumbprint, please ensure that it is updated after the certificate is updated.
Should you experience any issues with our services after this update, please contact our Service Desk by emailing 'support@vgrid.nz' or phoning 0800 425 383 during regular business hours.
Jan 18, 11:11 NZDT