Welcome to the status page for all vGRID services, you can subscribe to individual services that matter to you - with alerts on mobile (text) and/or email.
Customer Portal
Operational
90 days ago
100.0
% uptime
Today
Partner Portal
Operational
90 days ago
100.0
% uptime
Today
vGRID Cloud Platform - Auckland
Operational
90 days ago
100.0
% uptime
Today
vGRID Cloud Platform - Hamilton
Operational
90 days ago
99.96
% uptime
Today
vGRID Voice Services
Operational
90 days ago
99.99
% uptime
Today
vGRID - Dropbox Business
Operational
vGRID Cloud Connect
Operational
vGRID Cloud Connect - Auckland
Operational
vGRID Cloud Connect - Hamilton
Operational
vGRID Cloud Backup Portal - Auckland
Operational
vGRID Cloud Backup Portal - Hamilton
Operational
vGRID Protect
Operational
vGRID Protect - Auckland
Operational
vGRID Protect - Hamilton
Operational
vGRID FTP Containers
Operational
vGRID FTP Containers - Auckland
Operational
vGRID FTP Containers - Hamilton
Operational
UFB/NGA Network Services
Operational
UFB Network - Auckland
Operational
UFB Network - Waikato
Operational
UFB Network - Tauranga/BOP
Operational
UFB Network - Rest of New Zealand
Operational
Microsoft Cloud Services
Operational
ModuSense Cloud
Operational
ModuSense Dashboard
Operational
ModuSense Data Ingest Engine
Operational
ModuSense API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The HPE Storage Array update has now been applied successfully.
Dec 4, 10:53 NZDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 10:02 NZDT
Scheduled -
We are applying an update to one of the Auckland based HPE Storage Arrays. These updates include feature and stability improvements that are critical to maintaining a supported and reliable platform.
No service impact is expected. Both performance and access will remain normal throughout the update.
Dec 1, 15:35 NZDT
Completed -
The scheduled maintenance has been completed.
Nov 26, 22:32 NZDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 20:02 NZDT
Scheduled -
We are currently in the process of migrating to a new Data Centre located in Takanini, Auckland. One of the last remaining components of our migration is the relocation of our clustered Firewalls. As the Firewall services are clustered, we do not expect any significant disruption to service as we will move the standby node to Takanini first. We will then bring it back online and fully test it before migrating all workloads over by making the newly installed Takanini node the primary node. The secondary node will then be moved to the new Data Centre, brought online and tested to confirm full functionality. During the maintenance window there may be short periods of time, up to 30 seconds, where Internet access will be disrupted for customers while the Firewall cluster moves from the 'active' node to the 'standby' node. In rare circumstance, while the cluster is split there is a risk that an unexpected firewall failure could cause a longer disruption to services but we will be working as quickly as possible to keep this risk period as short as possible during the maintenance window.
Nov 21, 14:14 NZDT