vGRID Cloud Services
All Systems Operational

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Welcome to the status page for all vGRID services, you can subscribe to individual services that matter to you - with alerts on mobile (text) and/or email.

Customer Portal Operational
Partner Portal Operational
vGRID Cloud Platform - Auckland Operational
vGRID Cloud Platform - Hamilton Operational
vGRID Exchange Mail Operational
vGRID Voice Services Operational
vGRID Cloud Connect Operational
vGRID Cloud Connect - Auckland Operational
vGRID Cloud Connect - Hamilton Operational
vGRID Protect Operational
vGRID Protect - Auckland Operational
vGRID Protect - Hamilton Operational
vGRID HomeDrive Operational
vGRID FTP Containers Operational
vGRID FTP Containers - Auckland Operational
vGRID FTP Containers - Hamilton Operational
UFB/NGA Network Services Operational
UFB Network - Auckland Operational
UFB Network - Waikato Operational
UFB Network - Tauranga/BOP Operational
UFB Network - Rest of New Zealand Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 22, 2019

No incidents reported today.

Aug 21, 2019
Completed - The Hamilton vGRID Protect platform has been successfully upgraded to version 7.0. The service is now back online and clients are upgrading.
Should you have any issues, please contact the support desk by emailing support@vgrid.nz or phoning 0800 425 383
Aug 21, 12:17 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 11:00 NZST
Scheduled - We are upgrading our Hamilton vGRID Protect platform. This is part of our on-going program of maintenance to keep our platforms up to date and reliable.
The platform will be taken offline and neither backup or restores will be able to be performed during the maintenance period.
Once completed, the platform will be brought back online, your client will automatically update to the latest version and begin backing up again.
Aug 12, 15:27 NZST
Aug 20, 2019
Completed - The Auckland vGRID Protect platform has been successfully upgraded to version 7.0. The service is now back online and clients are upgrading.
Should you have any issues, please contact the support desk by emailing support@vgrid.nz or phoning 0800 425 383
Aug 20, 12:33 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 11:00 NZST
Scheduled - We are upgrading our Auckland vGRID Protect platform. This is part of our on-going program of maintenance to keep our platforms up to date and reliable.
The platform will be taken offline and neither backup or restores will be able to be performed during the maintenance period.
Once completed, the platform will be brought back online, your client will automatically update to the latest version and begin backing up again.
Aug 12, 15:26 NZST
Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.