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Our upstream provider has advised that there will be network maintenance occurring on the redundant link that delivers vGRID Internet to Tauranga / Bay of Plenty area. There is no expected impact to the services during the maintenance window, just a heighten risk due to the loss of the redundant link.
Please contact our service desk if you have any questions or concerns.
Posted on
Jul 20, 10:52 NZST
Our storage vendor HPE will be applying two patches to one of the Auckland based HPE 3PAR Storage Arrays. These updates include feature and stability improvements that are critical to maintaining a supported and reliable platform.
No service impact is expected. Both performance and access will remain normal throughout the update.
Posted on
Jul 23, 15:54 NZST
Our storage vendor HPE will be applying two patches to one of the Auckland based HPE 3PAR Storage Arrays. These updates include feature and stability improvements that are critical to maintaining a supported and reliable platform.
No service impact is expected. Both performance and access will remain normal throughout the update.
Posted on
Jul 23, 15:57 NZST
Our storage vendor HPE will be applying two patches to one of the Hamilton based HPE 3PAR Storage Arrays. These updates include feature and stability improvements that are critical to maintaining a supported and reliable platform
No service impact is expected. Both performance and access will remain normal throughout the update.
Posted on
Jul 23, 15:59 NZST
Our storage vendor HPE will be applying two patches to one of the Hamilton based HPE 3PAR Storage Arrays. These updates include feature and stability improvements that are critical to maintaining a supported and reliable platform.
No service impact is expected. Both performance and access will remain normal throughout the update.
Posted on
Jul 23, 16:01 NZST
Completed -
The scheduled maintenance has been completed.
Jul 19, 04:00 NZST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 01:00 NZST
Scheduled -
An upstream voice supplier is performing routing change for toll-free numbers during this maintenance window. There is no expected impact to service during this time and is an advisory only.
Jul 9, 14:52 NZST
Resolved -
The root cause has been determined to be either one of the ports or the DAC cable being used by Intelligent Resilient Framework (IRF) failing, which in turn caused the switch node to reboot. This is one of two links being used by IRF - we are currently arranging for replacements of the faulty parts.
Jul 15, 08:53 NZST
Monitoring -
We have determined that core switch node rebooted. We are currently logging a support ticket with the switch vendor to help determine what may have caused this. We will also continue to monitor the switch for the next few hours.
Jul 14, 18:23 NZST
Identified -
We have identified that our core switch failed over to the standby node. All VM's in the environment appear to have been unaffected by this disruption. But we are continuing to look into the root cause.
Jul 14, 17:58 NZST
Investigating -
There has been a service disruption on the Auckland Cloud Platform that we are currently investigating. There appears to have been a network issue on our core switch..
Jul 14, 17:35 NZST