vGRID Cloud Services
All Systems Operational

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Welcome to the status page for all vGRID services, you can subscribe to individual services that matter to you - with alerts on mobile (text) and/or email.

Customer Portal Operational
Partner Portal Operational
vGRID Cloud Platform - Auckland Operational
vGRID Cloud Platform - Hamilton Operational
vGRID Exchange Mail Operational
vGRID Voice Services Operational
vGRID Cloud Connect Operational
vGRID Cloud Connect - Auckland Operational
vGRID Cloud Connect - Hamilton Operational
vGRID Protect Operational
vGRID Protect - Auckland Operational
vGRID Protect - Hamilton Operational
vGRID HomeDrive Operational
vGRID FTP Containers Operational
UFB/NGA Network Services Operational
UFB Network - Auckland Operational
UFB Network - Waikato Operational
UFB Network - Tauranga/BOP Operational
UFB Network - Rest of New Zealand Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 20, 2019

No incidents reported today.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019
Completed - Upgrade has been completed successfully. Please contact the service desk if you notice any issues after the upgrade.
Mar 11, 14:33 NZDT
Verifying - Upgrades have been completed and is the environment is available. We are doing some tests and will confirm shortly when the maintenance has been completed.
Mar 11, 14:17 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 14:00 NZDT
Scheduled - We will be upgrading the vCloud Director management software in our Hamilton vGRID platform to the latest release. There will be a brief period of time within the maintenance window where access to the vCloud Director interface is not available and the vGRID Customer Portal will not be able to interact with Virtual Servers. This will stop the ability to manage Virtual Servers but they will continue to operate normally throughout. If you need to perform any tasks with vGRID servers during this maintenance window please contact our service desk who will be happy to help.
Mar 7, 11:49 NZDT
Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.

Mar 7, 2019
Completed - The scheduled maintenance has been completed.
Mar 7, 15:30 NZDT
Verifying - Database maintenance has been competed and we are verifying everything is working normally. Access to the interface is now available.
Mar 7, 15:03 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 14:00 NZDT
Scheduled - We need to perform maintenance on the vCloud Director database in Hamilton prior to upgrading the platform early next week. There will be a brief period of time when the vCloud Director UI is unavailable while this maintenance is being performed. This means that no changes to VM configurations, remote out-of-band console access or power controls will be available. All virtual servers will continue to operate normally throughout this maintenance period. If you need VMs restarted during this period please contact the service desk.
Mar 6, 16:05 NZDT
Mar 6, 2019
Completed - The scheduled maintenance has been completed.
Mar 6, 15:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 14:00 NZDT
Scheduled - We will be upgrading the vCloud Director management software in our Auckland vGRID platform to the latest release. There will be a brief period of time within the maintenance window where access to the vCloud Director interface is not available and the vGRID Customer Portal will not be able to interact with Virtual Servers. This will stop the ability to manage Virtual Servers but they will continue to operate normally throughout. If you need to perform any tasks with vGRID servers during this maintenance window please contact our service desk who will be happy to help.
Mar 5, 11:15 NZDT