vGRID Auckland Core Switch Upgrade from 2023-10-29 10:30 NZST to 2023-10-29 11:14 NZST

Scheduled maintenance vGRID Cloud Platforms Auckland Hamilton vGRID Cloud Connect Services vGRID Data Protection Services vGRID DPS Platform - Auckland vGRID DPS Console Portal - Auckland vGRID Object Storage vGRID SecureStore - Auckland vGRID Protect vGRID Protect - Auckland vGRID FTP Containers UFB UFB Network - Auckland

2023-10-29 10:30 NZST · 44 minutes

Updates

Resolved

The upgrade the core switches at our Auckland Data Centre has been successfully completed.

October 29, 2023 · 11:12 NZST

Started

This maintenance is now starting as planned.

October 29, 2023 · 10:30 NZST

Scheduled

We are upgrading the core switches at our Auckland Data Centre.

This upgrade is to maintain our on-going commitment to provide up-to-date technology, security and resolve known issues with the current level of firmware.

While this upgrade is a low impacting event, there will be brief loss of internet connectivity (about 30 seconds) when the core switch reboots.
This occurs when the primary firewall node is connected to the core switch that is rebooted, as this causes the firewall cluster to fail-over to the secondary node. Internet connectivity is dropped while the secondary node re-establishes the BGP routes with our upstream provider.
This is an expected behaviour and is as part of the resilient design.

We are expecting that this upgrade will take an hour.

Please contact our service desk by emailing support@vgrid.nz if you have any questions or concerns related to this activity.

October 20, 2023 · 16:44 NZST

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