vGRID Platform Upgrade from 2025-03-09 10:30 NZDT to 2025-03-09 11:52 NZDT

The scheduled maintenance has now been completed.

Please contact our service desk by emailing ‘support@vgrid.nz’ or phoning 0800 425 383 should you have any questions or concerns related to this activity.

This maintenance is now starting as planned.

We will be upgrading the firmware of the following components within our vGRID Compute Infrastructure located in our Auckland Data Centre.

• Synergy Virtual Connect
• Synergy Frame link modules.
  These updates are critical to maintaining a supported and reliable platform.

This upgrade should be non-impacting. It is an orchestrated upgrade where it will first upgrade the standby, then failover the active node so it will become the new standby & then perform the upgrade on the second node.
Once completed and both nodes are back online, it will do a final sync + checks to confirm the upgrades have completed successfully.

Please contact our service desk by emailing ‘support@vgrid.nz’ or phoning 0800 425 383 should you have any questions or concerns related to this activity.