Updating vGRID webserver from 2025-05-18 10:00 NZST to 2025-05-18 11:00 NZST

This maintenance has been concluded as planned.

This maintenance is now starting as planned.

We will be updating the webserver that runs our website, Customer and Partner portals with the latest patches / security updates.
During this maintenance window, the portals will go offline twice, for up to 5 mins while patches are applied and the server is restarted.

If you do experience any issues using a vGRID portal, please first clear/delete the cached images and files from your browser.

• For Chrome: go to chrome://settings/privacy
• For Firefox: go to about:preferences#privacy

If the issue continues after this or you have any questions related to this activity, please contact our service desk by emailing ‘support@vgrid.nz’ or phoning 0800 425 383.