vGRID Platform Upgrade - Auckland from 2025-10-05 10:00 NZDT to 2025-10-05 11:10 NZDT

Scheduled maintenance vGRID Cloud Platforms Auckland vGRID Data Protection Services vGRID DPS Platform - Auckland vGRID DPS Console Portal - Auckland
2025-10-05 10:00 NZDT · 1 hour, 10 minutes

Updates

Resolved

The upgrade to the vGRID Compute Infrastructure located in the Auckland Data Centre has been successfully completed.

Please contact our service desk by emailing ‘support@vgrid.nz’ or phoning 0800 425 383 should you have any questions or concerns related to this activity.

October 5, 2025 · 11:05 NZDT
Started

This maintenance is now starting as planned.

October 5, 2025 · 10:00 NZDT
Scheduled

We will be upgrading the firmware of the following components within the vGRID Compute Infrastructure located in the Auckland Data Centre.

  • Synergy Virtual Connect modules
  • Synergy Frame Link modules
    These updates are critical to maintaining a supported and reliable platform.

This upgrade should be non-impacting. It is an orchestrated upgrade, applying the update to the first module, rebooting it, running checks to confirm functionality, then failing over and repeating the process on the second module.
Once completed, final checks will be performed to confirm the systems are nominal.

Please contact our service desk by emailing ‘support@vgrid.nz’ or phoning 0800 425 383 should you have any questions or concerns related to this activity.

October 3, 2025 · 14:22 NZDT

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