Firewall Upgrade - Hamilton from 2025-11-29 21:00 NZDT to 2025-11-29 22:44 NZDT

Scheduled maintenance vGRID Partner Portal vGRID Customer Portal vGRID Cloud Platforms Hamilton vGRID Voice Services vGRID Data Protection Services vGRID Object Storage vGRID FTP Containers vGRID FTP Containers - Hamilton UFB vGRID Internet - Waikato Innovation Park UFB Network - Waikato vGRID SecureStore - Hamilton vGRID DPS Platform - Hamilton vGRID DPS Console Portal - Hamilton

2025-11-29 21:00 NZDT · 1 hour, 44 minutes

Updates

Resolved

This maintenance has been concluded as planned.

November 29, 2025 · 22:44 NZDT

Started

This maintenance is now starting as planned.

November 29, 2025 · 21:00 NZDT

Scheduled

We will be upgrading the firmware of the firewall cluster at our Hamilton Data Centre. This upgrade is critical to maintaining a supported and reliable platform.

During the maintenance window, there will be a small number of brief internet outages while the cluster nodes fail over.

Please contact our service desk by emailing ‘support@vgrid.nz’ or phoning 0800 425 383 should you have any questions or concerns related to this activity.

November 24, 2025 · 11:20 NZDT

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