vGRID Platform Upgrade - Auckland from 2026-03-22 12:00 NZDT to 2026-03-22 14:00 NZDT

We will be upgrading the firmware of the following components within the vGRID Compute Infrastructure located in the Auckland Data Centre.

• Synergy Virtual Connect modules
• Synergy Frame Link modules
  These updates are critical to maintaining a supported and reliable platform.

This upgrade should be non-impacting. It is an orchestrated upgrade, applying the update to the first module, rebooting it, running checks to confirm functionality, then failing over and repeating the process on the second module.
Once completed, final checks will be performed to confirm the systems are nominal.

Please contact our service desk by emailing ‘support@vgrid.nz’ or phoning 0800 425 383 should you have any questions or concerns related to this activity.