Hamilton voice service upgrade - Sunday 25 November 2018
Scheduled Maintenance Report for vGRID Cloud Services
The scheduled maintenance has been completed.
Posted Nov 25, 2018 - 21:25 NZDT
This maintenance has been completed and tested successfully.
Please contact our service desk during working hours if any issues are encountered.
Posted Nov 25, 2018 - 21:25 NZDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 25, 2018 - 21:00 NZDT
After investigating an issue with our primary SBC, we have a requirement to upgrade the operating systems of both of our SBC’s on the Hamilton Voice Platform.

All customers connecting to our primary SBC may experience an outage of up to 5 minutes on both incoming and outgoing calls during the maintenance window. If the customer PBX supports dual trunk configuration any new incoming calls will be connected via the secondary SBC. Otherwise, incoming calls will go to fall-back numbers if available.
Posted Nov 16, 2018 - 12:01 NZDT
This scheduled maintenance affected: vGRID Voice Services.