This maintenance has been completed and tested successfully. Please contact our service desk during working hours if any issues are encountered.
Posted 3 months ago. Nov 25, 2018 - 21:25 NZDT
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 3 months ago. Nov 25, 2018 - 21:00 NZDT
After investigating an issue with our primary SBC, we have a requirement to upgrade the operating systems of both of our SBC’s on the Hamilton Voice Platform.
All customers connecting to our primary SBC may experience an outage of up to 5 minutes on both incoming and outgoing calls during the maintenance window. If the customer PBX supports dual trunk configuration any new incoming calls will be connected via the secondary SBC. Otherwise, incoming calls will go to fall-back numbers if available.
Posted 3 months ago. Nov 16, 2018 - 12:01 NZDT
This scheduled maintenance affected: vGRID Voice Services.