The network link has now been restored and is now active. As we have not received completion notice from our upstream provider, there may be further short disruptions. We will continue to monitor and provide updates as we receive them.
Posted Sep 12, 2019 - 16:45 NZST
We have been advised that there is now a tentative estimated time of repair of 3 pm today. We will continue to monitor and pass on any updates as they come through.
Posted Sep 12, 2019 - 12:00 NZST
Technicians are onsite and restoration work of the damaged fibre is continuing. There is no estimated time of repair currently available.
Posted Sep 12, 2019 - 11:07 NZST
The issue has been identified and a fix is being implemented.
Posted Sep 12, 2019 - 09:28 NZST
We are currently experiencing a network outage in the Bay of Plenty region due to a fibre cut in Matamata. We will monitor and update the incident as more information becomes available.
Posted Sep 12, 2019 - 08:49 NZST
This incident affected: UFB/NGA Network Services (UFB Network - Tauranga/BOP).