Auckland Firewall Relocation
Scheduled Maintenance Report for vGRID Cloud Services
Completed
The scheduled maintenance has been completed.
Posted Nov 26, 2022 - 22:32 NZDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 26, 2022 - 20:02 NZDT
Scheduled
We are currently in the process of migrating to a new Data Centre located in Takanini, Auckland. One of the last remaining components of our migration is the relocation of our clustered Firewalls.
As the Firewall services are clustered, we do not expect any significant disruption to service as we will move the standby node to Takanini first. We will then bring it back online and fully test it before migrating all workloads over by making the newly installed Takanini node the primary node. The secondary node will then be moved to the new Data Centre, brought online and tested to confirm full functionality.
During the maintenance window there may be short periods of time, up to 30 seconds, where Internet access will be disrupted for customers while the Firewall cluster moves from the 'active' node to the 'standby' node.
In rare circumstance, while the cluster is split there is a risk that an unexpected firewall failure could cause a longer disruption to services but we will be working as quickly as possible to keep this risk period as short as possible during the maintenance window.
Posted Nov 21, 2022 - 14:14 NZDT
This scheduled maintenance affected: vGRID Protect (vGRID Protect - Auckland), vGRID FTP Containers (vGRID FTP Containers - Auckland), vGRID Cloud Connect (vGRID Cloud Connect - Auckland, vGRID Cloud Backup Portal - Auckland), UFB/NGA Network Services (UFB Network - Auckland), and vGRID Cloud Platform - Auckland.