Hamilton Firewall Relocation
Scheduled Maintenance Report for vGRID Cloud Services
Completed
Work has been completed and the firewall cluster is fully operational.
Posted 9 months ago. Mar 23, 2018 - 00:37 NZDT
Update
Firewall workloads are now running out of the Datacom Kapua Datacentre and we are connecting the remaining Firewall node. Service disruption seems to have been limited to a single packet drop from what we have seen on our monitoring systems. The cluster should be fully operational in the next 30 minutes.
Posted 9 months ago. Mar 23, 2018 - 00:09 NZDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 9 months ago. Mar 22, 2018 - 21:00 NZDT
Scheduled
One of the last remaining components in our migration of the vGRID Hamilton platform to the Datacom Kapua Datacentre is the relocation of our clustered Firewalls. This step will consolidate our border firewall services at Kapua. As the Firewall service is clustered we do not expect any significant disruption to service as we will move the standby node to Kapua first and bring it back online and fully test it before migrating all workloads to the newly installed Kapua node.
During the maintenance window we expect a short period of time, around 5-10 seconds, where Internet access will be disrupted for customers while the Firewall cluster moves workloads to the relocated cluster node at the Kapua Datacentre. In rare circumstance, while the cluster is split there is a risk that an unexpected firewall failure could cause a longer disruption to services but we will be working as quickly as possible to keep this risk period as short as possible during the maintenance window.
Posted 9 months ago. Mar 16, 2018 - 16:35 NZDT
This scheduled maintenance affected: Customer Portal, Partner Portal, vGRID Cloud Platform - Hamilton, vGRID Voice Services, vGRID HomeDrive and UFB/NGA Network Services (UFB Network - Waikato, UFB Network - Tauranga/BOP).